Term of services
These Terms of Service govern the use of Vital Mountains website and services. By using our website and purchasing products from us, you agree to comply with these terms. Please read them carefully before using the services provided by Vital Mountains.
1. Introduction
By accessing and using our website, you agree to the following Terms of Service, which may be updated from time to time. Please check for any changes regularly. If you do not agree with these terms, please do not use our website or make purchases from us.
2. Products
- Vital Mountains provides premium, 100% organic Himalayan Shilajit Resin and other wellness products.
- All product descriptions, images, and information are provided to the best of our knowledge and are subject to change. We make no guarantees regarding the accuracy of product details.
3. Orders and Payments
- By placing an order on our website, you agree to pay for the products you purchase and any applicable taxes or shipping charges.
- Payment must be made at the time of purchase through one of the supported payment methods.
- Vital Mountains reserves the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product details, or fraudulent payment.
4. Shipping and Delivery
- Orders will be processed within 1-2 business days.
- We offer free shipping on orders over $10 for domestic customers. Shipping rates for international orders are calculated at checkout.
- Delivery times vary based on location, but domestic orders typically arrive within 3-7 business days, and international orders may take up to 10-15 business days.
5. Refund and Return Policy
- We offer a 30-day refund policy. If you are not satisfied with your product, you may return it within 30 days for a full refund (subject to our refund conditions).
- For more details, please refer to our Refund Policy section.
6. Privacy and Data Protection
- We value your privacy. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
- We use industry-standard encryption to secure your payment information during transactions.
7. Intellectual Property
- All content on the Vital Mountains website, including logos, images, text, and product descriptions, is the intellectual property of Vital Mountains and is protected by copyright law. Unauthorized use of any content is prohibited.
8. Limitations of Liability
- Vital Mountains is not liable for any damages arising from the use of our website or products, including but not limited to indirect, incidental, or consequential damages.
- Our total liability for any claim arising from your use of the website or products is limited to the total amount paid for the product in question.
9. User Conduct
- You agree not to use the website for any unlawful purposes or any activity that would disrupt or damage the functionality of the website.
- You may not impersonate others, use misleading information, or engage in any activity that violates the rights of others.
10. Changes to Terms
- We reserve the right to modify, update, or revise these Terms of Service at any time. Any changes will be posted on this page, and the date of the latest update will be reflected at the bottom of the page.
11. Contact Us
If you have any questions about our Terms of Service, please contact us at:
- Email: [customer-service-email]
- Phone: [customer-service-phone]
